Building an HR function that delivers 

"During her 9 months at Ealing Council as Interim HR Director, Hilary provided strong leadership, direction and focus for the HR function. She demonstrated personal and professional credibility with Corporate Board and colleagues at all levels and instilled confidence through delivering what she promised. She also provided high quality professional advice to the Corporate Board and Political leadership on individual cases and organizational change. Her achievements include:

Securing Corporate Board agreement to a new vision and operating model for HR to deliver staff performance and service delivery;

Initiating a programme to develop the capabilities of the HR Leadership Team;

Reduction in the trade union facility time and refocused management/trade union working practice;"

Darra Singh OBE, former Chief Executive , Ealing Council

Historically HR activities at Northamptonshire County Council had not been directed towards achieving the Council's goals. Hilary developed a new HR Strategy to refocus the service, improve its approach to customers and provide a framework for managing the Council's workforce effectively.

“Hilary brought about a fundamental change in the place of HR in our transformation plans” – Peter Gould, Former Chief Executive, Northamptonshire County Council